Pullman Melbourne City Centre – A Favorite for Families in Melbourne
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Key details
About the Hotel
265 Little Bourke Street, Melbourne, 3000,
-
Steps from Chinatown
Great
8.2
8.5
/10
3.6
3.8
/5
Loved by Pullman Melbourne City Centre guests
Spacious rooms
Comfortable bed
Complimentary mocktails
Convenient location
"The hotel rooftop bar was excellent."
Donna from Australia
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"The new Blossom bar on the roof is worth fantastic! Amazing food, staff there are exceptional."
Aaron from Australia
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"Rest assured the club lounge perks are worth it."
julesten2016 from Australia
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5-star city hotel with Blossom Rooftop Bar and CBD location
Dining & Entertainment
Blossom Rooftop Bar offers woodfired pizzas and local beverages from an alfresco rooftop area with panoramic city views. Eva's Restaurant & Bar serves breakfast, lunch, and dinner on the mezzanine level. The Elevate Club Lounge provides evening canapés and breakfast with Tattinger champagne for guests with access.
Rooms & Amenities
Guest rooms include 55-inch televisions with FOXTEL and casting ability, Nespresso machines, GHD straighteners, and BOSE wireless sound. The hotel has a fitness center, indoor pool, and sauna for guest use. Accessibility features include wheelchair access, grab rails, and accessible parking.
Location
Located on Swanston Street in the CBD, the hotel is steps from Bourke Street Mall with shops, restaurants, and cafes. Rod Laver Arena, Crown Casino, and Melbourne Convention and Exhibition Centre are a short tram or vehicle ride away. The hotel provides valet parking and a parking garage, with accessible parking available.
Business & Guest Services
The hotel offers meeting and banquet facilities, along with fax/photocopying services for business travelers. Personalized concierge services and a 24-hour front desk assist with tour desk, luggage storage, and express check-in/out. Safety measures include smoke detectors, security alarm, CCTV in common areas and outside, and key card access.
Family & Additional Amenities
Family rooms are available, and the hotel offers babysitting and child services upon request. The coffee house on site provides additional dining options, and special diet menus can be accommodated. Laundry, dry cleaning, and ironing service are available, along with daily housekeeping.
Highlights
Location: Swanston Street CBD, steps from Bourke Street Mall
Dining: Blossom Rooftop Bar with woodfired pizzas, Eva's Restaurant & Bar
Amenities: Fitness center, indoor pool, sauna, club lounge
Business: Meeting facilities, concierge, valet parking
Family: Family rooms, babysitting services
“In my opinion, its prime location in Melbourne's CBD is a true asset, placing guests steps from Bourke Street Mall and the city's vibrant heart. I noticed the rooftop bar and on-site dining options contribute to a compelling stay, balancing convenience and relaxation. However, reports of inconsistent service give me pause.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Classic Queen Room
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Superior King Room
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Deluxe King Room
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Live entertainment
Sauna
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Pullman Melbourne City Centre, guests are invited to experience a diverse selection of dining options that celebrate Australian and Italian cuisines. Whether enjoying a relaxed meal in the contemporary ambiance of Eva's Restaurant & Bar or sipping cocktails under the stars at Blossom Rooftop Bar, each venue is crafted to provide an authentic gastronomic experience.
Eva's Restaurant & Bar
Australian
Ambiance
Modern setting with a welcoming bar/lounge atmosphere.
Key Offerings
Offers a range of meal options, including vegetarian, vegan, and gluten-free selections. Perfect for leisurely breakfasts, casual lunches, and dinners that highlight local flavors.
Reservation
Not needed.
Open daily from 07:00 to 10:30 for breakfast; additionally available for lunch and dinner.
Blossom Rooftop Bar
Italian
Ambiance
Chic rooftop setting that boasts city views, perfect for socializing during the evening.
Key Offerings
Serves a vibrant selection of Italian dishes with vegetarian, vegan, gluten-free, and dairy-free options available. A wonderful spot for cocktails and light bites as the sun sets.
Reservation
Recommended.
Open Tuesday to Saturday from 12:00 to 23:30 for dinner and cocktail hour.
Pullman Melbourne City Centre Location
265 Little Bourke Street, Melbourne, 3000,
Explore Melbourne
Explore Melbourne
Top Attractions
Activities
Dining
Entertainment
National Gallery of Victoria
10 minutes' walk
Home to an extensive collection of art, NGV offers free admission to its general exhibitions and special events throughout the year.
Eureka Skydeck
15 minutes' walk
Featuring stunning panoramic views of Melbourne, this observation deck is perfect for capturing beautiful cityscape photos.
Chinatown
5 minutes' walk
A vibrant cultural hub, Chinatown is known for its delicious authentic cuisines and a rich history dating back to the 1850s.
SEA LIFE Melbourne Aquarium
18 minutes' walk
This family-friendly attraction features marine exhibits and interactive experiences, ideal for kids and ocean enthusiasts alike.
Bike Riding at the Yarra River
15 minutes' walk
Explore scenic bike paths along the Yarra River. Rentals are available nearby, perfect for thrill-seekers and leisure riders.
Spa Treatment
5 minutes' walk
Relaxation options abound at local spas offering a range of treatments and wellness packages for a rejuvenating experience.
Chin Chin
9 minutes' walk
Contemporary Asian cuisine in a vibrant setting. Signature dishes include roti and a variety of flavorful curries. Reservations recommended.
Namoo Japanese Cafe
1 minute' walk
Casual cafe offering authentic Japanese dishes. Known for their fresh sushi and bento boxes, with vegetarian options available.
Federation Square
9 minutes' walk
This cultural precinct features live music and art exhibits, hosting events year-round, ideal for visitors and local gatherings.
Arts Centre Melbourne
15 minutes' walk
A hub for performing arts with theaters hosting concerts, ballet, and exhibitions. Check their schedule for notable shows.
Tips on navigating the city
City Centre
Melbourne 5 min · 1400 ft
Airports
Essendon Fields (MEB) 23 min · 9.5 mi
Tullamarine (MEL) 34 min · 13.7 mi
Train
Flinders Street Station 8 min · 2000 ft
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Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AUD 35 per person per day.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Korean, Bahasa Indonesian, Thai
Number of floors:
15
Number of rooms:
349
Former name
The Swanston Hotel Melbourne Grand Mercure
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 499 verified reviews
7.7 /10
Very good
71 %
Recommend
Breakfast
9.0/10
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.4/10
Free WiFi
8.9/10
Location
9.4/10
Paid Wi-Fi
8.3/10
Staff
8.6/10
Value for money
7.9/10
Pros
City views
Spacious room
Comfortable bed
Helpful staff
Valet parking
Cons
Poor service
Guest reviews
based on 728 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Pullman Melbourne City Centre
What time is check-in and check-out at Pullman Melbourne City Centre?
Check-in is at 14:00 and check-out is by 11:00.
What are the nearby attractions to Pullman Melbourne City Centre?
Nearby attractions include Bourke Street Mall (0.5 km), Rod Laver Arena (2 km), and the Melbourne Convention and Exhibition Centre (2 km).
What dining options are available at Pullman Melbourne City Centre?
The hotel features Eva's Restaurant & Bar for breakfast, lunch, and dinner, and Blossom Rooftop Bar for local beverages and woodfired pizzas.
What amenities are included in the rooms at Pullman Melbourne City Centre?
Rooms include Wi-Fi, a 55-inch flat-screen TV with FOXTEL, a Nespresso machine, a mini bar fridge, and air conditioning.
What wellness facilities are available at Pullman Melbourne City Centre?
The hotel offers a fitness centre and an indoor pool for guests.
What languages are spoken by the staff at Pullman Melbourne City Centre?
The staff at the hotel primarily speak English.
Is there a children's menu or options for families at Pullman Melbourne City Centre?
The hotel provides a children's menu and babysitting services.
How far is Pullman Melbourne City Centre from Flinders Street train station?
The hotel is approximately 1 km from Flinders Street train station.
What recreational activities are offered at Pullman Melbourne City Centre?
Guests can enjoy live music performances and relaxation in the shared lounge.
Does Pullman Melbourne City Centre have any smoking areas?